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Issuing a Replacement (Lost/ Damaged) Marine Craft License

Issuing a Replacement (Lost/ Damaged) Marine Craft License

Apply for this Service

Issuing a replacement for the marine craft license or any of the following certificates due to a lost or damaged such as:

  • Marine craft registration certificate.
  • Marine craft safe manning.
  • Marine craft cancellation certificate / export certificate.


Service category:

Transactional Service

Service Type:

Public service

To issue a replacement of the marine craft license or any of its certificates after assuring complying with DMCA regulations.

Individuals: marine craft owners and operators including UAE nationals and expatriates residing in UAE.

Companies: companies and establishments with Marine activities in the emirates of Dubai.

Service Provision Channels

Service Provision Timing

Customer Happiness Centre - Dubai Maritime City area -DMC building “Ground Floor”.

from Sunday to Thursday 08:00 am till 01:30 pm. The service is not available during official holidays determined by the Government.

Customer Happiness Centre -Al Shindagha area -Critical Infrastructure and Coastal Protection Authority (CICPA) building.

from Sunday to Thursday 08:00 am till 12:30 pm. The service is not available during official holidays determined by the Government.

Customer Happiness Centre - Um Suqeem (2) area -Fishing Harbor (2) Dubai Customs Office

from Sunday to Thursday 08:00 am till 01:30 pm. The service is not available during official holidays determined by the Government

DMCA Portal and Smart applications.

Services are available 24 hours

The marine craft license & certificates validity shall remain same as on the original license.

Issuing a replacement to the marine craft license or any of its certificate will be processed through one stage:


Initiate Online Request:

  1. Marine craft owner shall initiate a request through DMCA portal or smart applications, select the documents that need to be re-issued, attach the required documents, and pay the applicable fees.

Required Documents:

  1. Copy of valid Emirates ID card for UAE citizens, or expatriates.
  2. Copy of valid Dubai issued trade license, in case the marine craft owner is a company in addition to the Emirates ID card of the company’s authorized manager.
  3. Copy of valid Police lost notification certificate.

Note: In case the replacement request was due to damage of any of marine craft certificates, the original shall be submitted to the DMCA happiness center.

After completing all the procedures, the customer can contact DMCA contact center to request to deliver the license through postal services with additional cost or visit DMCA happiness center to collect the original license and certificates.

Issuance a replacement of a lost or damaged license fees

Application fees

Issuance a replacement of a lost or damaged permit or certificate or license issued by the Authority

120 AED

Customer shall pay the applicable fees through online payment Gate-way available at DMCA smart applications.

The process of issuing a replacement of a lost or damaged marine craft license or certificate will consume 15 minutes from the application processing time.


Service Limitation

The service requires the marine craft owner or a representative with an official documents attested by the authorized entity to personally visit DMCA happiness centre to collect the original marine craft license and certificates.

All our customers’ inquiries shall be handled at the same time, or within a period that does not exceed (48) hours in case the request is needed to be addressed to another division.

Category
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Marine Craft Registration and Licensing
Service Status

Online

User Type
Corporate / Individual
Contact Methods

Customer shall contact DMCA call center through:

  • Toll free No 8008855 or send email to info@dmca.ae.
  • Visit DMCA website www.dmca.ae to have more information

Customer shall apply for any suggestion or complain through:

  • Filling the application form and dropping it at the determined boxes available at DMCA happiness center.
  • Sending email to the Government system for suggestion: esuggest.dubai.gov.ae or for complains: ecomplain.dubai.gov.ae

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