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Issuing a Replacement (Lost/ Damaged) Marine Craft License

Issuing a Replacement (Lost/ Damaged) Marine Craft License

Apply for this Service

Issuing a replacement for the marine craft license or any of the following certificates due to a lost or damaged such as:

  • Marine craft registration certificate.
  • Marine craft safe manning.
  • Marine craft cancellation certificate / export certificate.


Service category:

Transactional Service

Service Type:

Public service

To issue a replacement of the marine craft license or any of its certificates after assuring complying with DMCA regulations.

Individuals: marine craft owners and operators including UAE nationals and expatriates residing in UAE.

Companies: companies and establishments with Marine activities in the emirates of Dubai.

Service Provision Channels

Service Provision Timing

Customer Happiness Centre - Dubai Maritime City area -DMC building “Ground Floor”.

From Monday to Thursday 08:00 am till 02:30 pm.
Friday from 08:00 am till 11:30 am.
The service is not available during official holidays determined by the Government.

Customer Happiness Centre -Al Shindagha area -Critical Infrastructure and Coastal Protection Authority (CICPA) building.

From Monday to Thursday 08:00 am till 12:30 pm.
Friday from 08:00 am till 10:30 am.
The service is not available during official holidays determined by the Government.

DMCA Portal and Smart applications.

Services are available 24 hours

The marine craft license & certificates validity shall remain same as on the original license.

Issuing a replacement to the marine craft license or any of its certificate will be processed through one stage:


Initiate Online Request:

  1. Marine craft owner shall initiate a request through DMCA portal or smart applications, select the documents that need to be re-issued, attach the required documents, and pay the applicable fees.

Required Documents:

  1. Copy of lost notification certificate issued by Critical Infrastructure and Coastal Protection Authority.

Note: After completing all the procedures, the customer shall contact the contact center to provide the delivery details.

  • Critical Infrastructure and Coastal Protection Authority.

Issuance a replacement of a lost or damaged license fees

Application fees

Issuance a replacement of a lost or damaged permit or certificate or license issued by the Authority

120 AED

Delivery Fees

70 AED

Note: The Fees will be calculated as per the number of selected certificates.

Customer shall pay the applicable fees through online payment Gate-way available at DMCA smart applications.

The process of issuing a replacement of a lost or damaged marine craft license or certificate will be processed within one working day from the application receiving time.


Service Limitation

The service will be provided in case the original Marine Craft license /registration Certificate / Safe manning Certificate were already printed at previous application. In case the original documents were not printed the replacement application will be rejected and the customer should contact the contact centre and request to print the original documents with additional fees.

All our customers’ inquiries shall be handled at the same time, or within a period that does not exceed (48) hours in case the request is needed to be addressed to another division.

Category
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Marine Craft Registration and Licensing
Service Status

Apply Online

User Type
Corporate / Individual
Contact Methods

Customer shall contact DMCA call center through:

  • Toll free No 800990 or send email to info@pcfc.ae.
  • Visit DMCA website www.dmca.ae to have more information

Customer shall apply for any suggestion or complain through:

  • Filling the application form and dropping it at the determined boxes available at DMCA happiness center.
  • Sending email to the Government system for suggestion: esuggest.dubai.gov.ae or for complains: ecomplain.dubai.gov.ae

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