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Service Provision Timing

Customer Happiness Centre – Dubai Maritime City Authority, Ground Floor – Maritime Business Center, Dubai Maritime City.

From Monday to Thursday 08:00 am till 02:30 pm.
Friday from 08:00 am till 11:30 am.
The service is not available during official holidays determined by the Government.

Customer Happiness Centre -Al Shindagha area -Critical Infrastructure and Coastal Protection Authority (CICPA) building.

From Monday to Thursday 08:00 am till 12:30 pm.
Friday from 08:00 am till 10:30 am.
The service is not available during official holidays determined by the Government.

DMCA Portal and Smart applications.

Services are available 24 hours

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/nlWSg1PMxt+NJpQ78ljXJrOLkrxYfuzPAugrMAKvz5F2XAqsyCB+uh11luLkh2ZtR+AifRnrzRDLtEWvOj1yd7snPgMdCdcu4+eV5yjMxj0rU69z8svxXqO0Hc25z6l17W/zCdStZSYP/PtsHcvlWn0JyK8W/nRUkC5IFyXmXfwcA9FEmtHPT1goAAAAASUVORK5CYII=
Maritime Operations
Service Status

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User Type
Corporate
Contact Methods

Customer shall contact DMCA call center through:

  • Toll free No 800990 or send email to info@pcfc.ae.
  • Visit DMCA website www.dmca.ae to have more information

Customer shall apply for any suggestion or complain through:

  • Filling the application form and dropping it at the determined boxes available at DMCA happiness center.
  • Sending email to the Government system for suggestion: esuggest.dubai.gov.ae or for complains: ecomplain.dubai.gov.ae

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