The customer shall apply for a replacement of lost/damaged driving license/ marine permit and refrain from practicing the licensed profession until the new license/ permit has been obtained.
No data available
Individuals: including UAE citizens and expatriates.
Service Provision Channels |
Service Provision Timing |
Customer Happiness Centre - Dubai Maritime City area -DMC building “Ground Floor”. |
From Monday to Thursday 08:00 am till 02:30 pm.
|
DMCA Portal and Smart applications. |
Services are available 24 hours |
No data available
The customer shall apply for a replacement of lost/damaged driving license/ marine permit and refrain from practicing the licensed profession until the new license/ permit has been obtained.
Required Documents:
1- Filling the marine crew licensing application form.
2- Original Emirates ID card and passport copy for UAE nationals, or original Emirates ID card and copy of passport and valid residence visa for expatriates.
3- Original copy of driving license/ marine permit in case of damage.
4- Original copy of Dubai Police General Headquarters report of loss of driving license/ marine permit.
Service | Fees |
Replacement of lost/damaged marine craft driving license / marine permit | AED 120 |
Replacement of lost/damaged marine trainer license | AED 220 |
Payment can be made in cash to the Customer Service Centers of Dubai Maritime City Authority or through portal electronic payment gateway.
From Sunday to Thursday 08:00 am till 01:00 pm
The service is available during official holidays using the DMCA service portal or mobile app.
Processing time varies depending on the procedure, type of requested license and experience certificates
All our customers’ inquiries shall be handled at the same time, or within a period that does not exceed (48) hours in case the request is needed to be addressed to another division.
Apply Online
Customer shall contact DMCA call center through:
Customer shall apply for any suggestion or complain through: