Cancellation of licenses for marine crew, as well as issuance of permits for various marine professions, such as marine pilot, trainer and inspector.
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Individuals: including UAE citizens and expatriates.
Service Provision Channels |
Service Provision Timing |
Customer Happiness Centre - Dubai Maritime City area -DMC building “Ground Floor”. |
From Monday to Thursday 08:00 am till 02:30 pm.
|
DMCA Portal and Smart applications. |
Services are available 24 hours |
Not Applicable
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No data available
Payment can be made in cash to the Customer Service Centers of Dubai Maritime City Authority or through portal electronic payment gateway.
From Sunday to Thursday 08:00 am till 01:00 pm
The service is available during official holidays using the DMCA service portal or mobile app.
Processing time varies depending on the procedure, type of requested license and experience certificates
All our customers’ inquiries shall be handled at the same time, or within a period that does not exceed (48) hours in case the request is needed to be addressed to another division.
Apply Online
Customer shall contact DMCA call center through:
Customer shall apply for any suggestion or complain through: