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Provider Registration Application- New STS provider

Provider Registration Application- New STS provider

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Issuing annual ship to ship (hydrocarbon cargo) permits in Dubai waters.

Issuing annual ship to ship (hydrocarbon cargo) permits to STS providers in Dubai waters.

Ship to Ship providers

24 hours through DMCA operation email (STS@dmca.ae) or through DMCA e-services portal (https://eservices.dmca.ae) or Smart DMCA mobile app.

Annual

Required Documents:

  1. Business licenses.
  2. Company profile & Organisation chart.
  3. Procedures for Conducting STS Including Checklists.
  4. Records of Previous Operations.
  5. Professional Indemnity/Liability Insurance.
  6. Owned Resources Located in UAE; e.g. Hoses & Fenders.
  7. Emergency Response System and Emergency Contact Numbers.
  8. Records of Incident and Near Misses in The Last 24 Months.
  9. Contract Agreement Stating; Services, Liabilities and Exceptions
  10. ISO Certificate and Other Equivalent Management Certificates
  11. POAC`s Qualifications, Experience, And Training Program
  12. Litigation; if any

Type of Request

Fees

Issuance of Annual Permit for STS Service Provider

AED 10,000

Payment can be made either in cash or through the banking network for foreign establishments/ companies at DMCA Customer Service Centers or through online payment

24 hours through DMCA operation email (STS@dmca.ae)

24 hours through DMCA e-services portal (https://eservices.dmca.ae) or Smart DMCA mobile app.

Processing time varies depending on the procedure and type of submitted application.

All our customers’ inquiries shall be handled at the same time, or within a period that does not exceed (48) hours in case the request is needed to be addressed to another division.

Category
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/nlWSg1PMxt+NJpQ78ljXJrOLkrxYfuzPAugrMAKvz5F2XAqsyCB+uh11luLkh2ZtR+AifRnrzRDLtEWvOj1yd7snPgMdCdcu4+eV5yjMxj0rU69z8svxXqO0Hc25z6l17W/zCdStZSYP/PtsHcvlWn0JyK8W/nRUkC5IFyXmXfwcA9FEmtHPT1goAAAAASUVORK5CYII=
Maritime Operations
Service Status

Apply Online

User Type
Corporate
Contact Methods

Customer shall contact DMCA call center through:

  • Toll free No 800990 or send email to info@pcfc.ae.
  • Visit DMCA website www.dmca.ae to have more information

Customer shall apply for any suggestion or complain through:

  • Filling the application form and dropping it at the determined boxes available at DMCA happiness center.
  • Sending email to the Government system for suggestion: esuggest.dubai.gov.ae or for complains: ecomplain.dubai.gov.ae

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