Establishments/companies shall apply for entry permit renewal within one month prior to its expiry date to avoid any fines as a result of delay.

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• Customer Happiness Centre – Dubai Maritime City Authority building “B”.
• Customer Happiness Centre – Al Shindagha area – Critical Infrastructure and Coastal Protection Authority (CICPA) building

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Establishments/companies shall apply for entry permit renewal within one month prior to its expiry date to avoid any fines as a result of delay.

Stages of Employment Residence Visa Renewal

After completing all requirements, renewal of the employment residence visa shall be conducted in the following two stages:

First Stage:  medical check-up

1.     Submittal of required documents and payment of the employment residence visa renewal fees.
2.     Renewal of health card and booking medical check-up date.

Required Documents:

1. Visa request letter from Company.
2. Filling visa application form no.
3. 8 coloured photographs with white background.
4. Copy of employee’s passport valid for not less than (3) months.
5. Original copy of DMCA labour card.
6. Original copy of DHA health card.
7. Copy of Emirates ID card along with copy of the renewal application.
8. Three copies of employment contract approved by the employee and an authorized individual in the Company/ form

After receiving all required documents, the medical check-up date shall be booked, and then the employee shall approach one of the approved medical centres to finish his medical, collect the report and present it to DMCA for final residence visa procedures.

Medical Check-Up Centres:

The medical fitness test will be carried out in one of the following centres, depending on the nature of request.

Second Stage: employment residence visa stamping

After obtaining the medical check-up report, residence visa shall be stamped on passport and valid for three years as of issuance date, labour card will be issued and employment contract attested, and then company shall provide copy of Emirates ID card upon receiving it.

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Payment can be made in cash to the Customer Service Centers of Dubai Maritime City Authority or through portal electronic payment gateway.

From Sunday to Thursday 08:00 am till 01:00 pm

The service is not available during official holidays determined by the country.

Processing time varies depending on the procedure and type of submitted application.

All our customers’ inquiries shall be handled at the same time, or within a period that does not exceed (48) hours in case the request is needed to be addressed to another division.